Privacy Policy
Izzi Casino is committed to protecting your personal information and adhering to applicable data protection laws and regulations. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.
We are dedicated to being transparent about how we handle your data, so please read this policy carefully. If you have any questions or concerns, feel free to contact us.
Purpose of the Privacy Policy
This policy aims to inform users about their data rights and how Izzi Casino handles personal information. By using our services, you consent to our practices as described in this policy.
Scope of Application
This Privacy Policy applies to all users who access or use our website, mobile app, or other related services (collectively referred to as the "Services"). Your continued use of the Services implies your agreement to this policy. This policy covers personal information we collect from you and any third-party data shared with us.
Consent Clause
By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with our policies or do not want to provide certain information, please do not use the Services.
Data We Collect
We collect various types of data from you:
- Personal Information: name, email address, date of birth, address, and other contact details.
- Account Info: username, password, payment details, and any other information related to your account.
- Technical Data: device information (e.g., operating system, browser type), IP address, cookies, and other technical data used for the functioning of our Services.
- Usage Data: site activity, login logs, game interactions, and other usage metrics that help us improve the Services.
How We Use Your Data
We use your collected data in various ways:
- Creating and managing accounts
- Processing deposits and withdrawals
- Providing customer support
- Bonus eligibility and responsible gambling monitoring
- Improving the site and personalizing the user experience
- Fulfilling legal and regulatory obligations
Cookies and Tracking
Cookies are small text files stored on your device to help us identify you, remember preferences, and track interactions. We use three types of cookies:
- Essential: necessary for site functionality (e.g., login management)
- Analytics: used to analyze user behavior and improve the Services
- Marketing: helps tailor advertisements based on your interests
You can manage or disable cookies through your browser settings.
Legal Basis for Processing
We process your data under various legal grounds:
- Contractual necessity: necessary for account creation, deposit/withdrawal processing, and other contractual obligations
- Legal obligations: compliance with regulatory requirements (e.g., anti-money laundering)
- Legitimate interests: improving the Services, responsible gambling monitoring, and customer support
- User consent: explicit opt-in to certain data sharing or processing activities
Data Sharing and Disclosure
We may share your data with:
- Payment processors for deposit/withdrawal processing
- Gaming providers for bonus eligibility and game performance tracking
- Regulators as required by law
Personal data is not sold. Disclosure of personal data may occur where legally required.
Data Storage and Retention
Your personal data will be stored securely, following applicable regulations (e.g., GDPR). We retain your data based on the following criteria:
- For account creation: as long as you maintain an active account or for a period stipulated by law
- For deposits/withdrawals: until completion of transaction or as required by law
- For customer support: as long as we have reason to keep the information
Security Measures
We implement various security measures:
- SSL encryption
- Access controls (e.g., secure login)
- Authentication processes (e.g., two-factor authentication)
- Monitoring for unauthorized access
Your Rights
You have rights under data protection laws, including:
- Access, update, or delete your data: request information about the data we hold and make corrections
- Withdraw consent or object to processing: limit how we process your data (e.g., opt-out of marketing)
- How to contact us: for exercising your rights or requesting more information
International Data Transfers
We may transfer personal data outside your country or EEA, using Standard Contractual Clauses and other safeguards.
Third-Party Services
External links or services have their own privacy policies; Izzi Casino is not responsible for external content.
Policy Updates
This Privacy Policy may be updated from time to time. We will notify you of changes and continued use implies acceptance of updates.
